Resolved -
HCPro teams have corrected the Conditional Separator workflows not assigning to dialogues.
Apr 25, 14:21 CDT
Update -
We are continuing to investigate this issue.
Apr 25, 12:26 CDT
Update -
Teams have identified the root cause for Conditional Separators and are currently creating and testing the fix
Apr 25, 12:26 CDT
Update -
We are continuing to investigate this issue.
Apr 25, 11:28 CDT
Investigating -
Teams have identified a errors with in the HCPro Conditional Separator workflows not assigning to dialogues in some cases. We are currently investigating this issue to resolve.
Apr 25, 11:28 CDT
Resolved -
This incident has been resolved.
Apr 25, 11:24 CDT
Monitoring -
**Attention Clients** Reminder Manager notifications were delayed from being delivered during their normal call window. The issue has been resolved and notification are in the process of being delivered.
Apr 18, 17:03 CDT