All Systems Operational

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Welcome to TeleVox Notifications for all maintenance and incident updates.

Uptime over the past 90 days. View historical uptime.
TeleVox Healthcare Operational
90 days ago
99.99 % uptime
Today
CallPointe/Engage Operational
Client Support Phone System Operational
90 days ago
100.0 % uptime
Today
Client Support customer portal (http://mytelevox.com) Operational
90 days ago
100.0 % uptime
Today
ClientTell Operational
90 days ago
100.0 % uptime
Today
HouseCalls ASP Operational
90 days ago
100.0 % uptime
Today
HouseCalls Pro Operational
90 days ago
99.98 % uptime
Today
PhoneTree Operational
90 days ago
100.0 % uptime
Today
T-Link Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
HCPro Practice Edition Operational
90 days ago
100.0 % uptime
Today
Odeza Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Message Services Operational
90 days ago
100.0 % uptime
Today
Chat Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Appointment Report Not Loading in Analytics (Cerner & HCP)
Resolved - Teams have completed the fix and now all appointment Reports are now loading successfully and the issue has been corrected, and services have been fully restored.
Aug 28, 11:40 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 11:21 CDT
Investigating - TeleVox is aware of an issue affecting the Appointment Report in Analytics and is actively investigating. In the meantime, appointment statuses remain available in Historic Data. We will provide additional updates as they become available
Aug 28, 10:55 CDT

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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