Resolved -
Teams have completed the fix and now all reports are present for the last 3 days.
Jun 9, 12:01 CDT
Investigating -
Overview
Appointment reports created after June 6th, 2025 at 4:00 Central is not showing any data in HCPro enterprise edition.
Current Status The issue has been identified and is being resolved.
Impact Affected Services: All clients are affected.
Duration: Since 6th June 2025, starting at 4:00 AM Central
Next Steps Our team is working on resolving the issue and we should have an update soon.
We sincerely apologize for any inconvenience this may have caused. Thank you for your understanding as we work to maintain reliable service. For additional inquiries, please reach out to our support team.
Jun 9, 11:17 CDT